Logistics 
Technology

Technology plays a key role in today’s competitive market to remain efficient and profitable. Our expertise in this area will support you to achieve your desired business goals.

Our logistics technology services involve selection and deployment of new technology to drive business benefits, whether it be automation, robotics, WMS or TMS

Automation is the use of technology to perform warehouse processes that would have previously been done by a person; advances in technology mean that robotics are now also being used

We advise which products and technologies can be used to solve a wide range of problems, whether you are looking to deploy automation to a single and specific process of the warehouse, or implement an integrated solution throughout the warehouse

The client can expect expert advice on the relevant technologies to overcome operational challenges that stretch to the solution design and composition of a business case

Warehouse Management Systems (WMS) manage the flow of goods through a warehouse operation; Warehouse Control Systems (WCS) control the automation equipment to process the volumes fed to it through the WMS; Transport Management Systems (TMS) provide visibility of and manage transport flows of the logistics network

We carry out an assessment of the effectiveness of the systems in use, providing a full report with ‘gap analysis’ versus the potential functionality of your version and latest developments within the market

Warehouse Management Systems (WMS) manage the flow of goods through a logistics operation; Warehouse Control Systems (WCS) control the automation equipment to process the volumes fed to it through the WMS; Transport Management Systems (TMS) provide visibility of and manage transport flows of the logistics network

After mapping the existing processes within the client’s logistics operation, we compose a Business Requirements Specification (BRS) to articulate the required systems functionality

A review of existing processes presents a unique opportunity for optimisation, drawing on our wider industry expertise to build these into future processes and systems functionality

Clients can expect a comprehensive Business Requirements Document (BRS) or Functional Design Specification (FDS), accompanying process flow maps and input to a business case to evaluate the benefits of any systems investment

Following a systems specification and tender, a preferred vendor will be selected and the terms of a contract agreed, which forms the foundation of a partnership

Using a structured approach, combined with our experience with all tiers of provider,  we can compare the qualitative and quantitative aspects of each vendor’s proposal.

After selection, our team provides subject matter expertise to plan and review the implementation and testing process (including UAT), providing an independent assessment to support a timely go-live that captures and resolves defects

Project management and User Acceptance support throughout the development, testing and implementation phases can also be provided

It is rare to enter a warehouse that cannot be improved in terms of cost, quality or service

The identification and realisation of benefits throughout an operation can be resolved through:

  • Optimisation of layout and/or process
  • Deployment of technology
  • Refinement of systems
  • Review of working practices and safety

Clients can expect a full report that lists and quantifies the options, costs and benefits of realising high productive logistics operations, potentially extending into the project management and delivery of the operational improvements

The tendering process is a core element of the procurement of logistics systems, materials handling equipment (MHE) or logistics services

This starts with the production of a Request for Information (RFI) to assess the level of interest and prepare vendors for the opportunity, followed by a full Request for Quotation (RFQ) documentation

Our structured management process provides the vendors with the appropriate level of information to produce a full and accurate quotation

Following on from tender management, a preferred vendor will be selected and the terms of a contract agreed, which forms the foundation of a partnership

Using a structured approach to compare the qualitative and quantitative aspects of each vendor’s proposal, we can demonstrate that a fair and traceable decision process has taken place

After selection, we can support the client through the contracting process to agree terms that best safeguard the client’s interests in performance measurements, roles and responsibilities, and costs, to build the appropriate conditions for the relationship to flourish