Case Study with Snug Sofa

BoxLogic supported Snug Sofa to outsource it's logistics warehousing operations to provide a scalable logistics solution to meet its ambitious growth plans

Snug is the original ‘Sofa in a Box Company’ offering a range of high-quality, stylish and comfortable self-assembly sofas that arrive with fast & free delivery and can be assembled within 3 minutes – no tools, no fuss, no confusing instruction manuals.

The concept originated when founder, Rob Bridgman, waited nine weeks for his sofa to arrive, only to find it was almost impossible to carry up the stairs and then didn’t fit through his front door. The concept of a sofa in a box was born and the company is now thriving from its headquarters in Enfield, London.

The Challenge

Snug was experiencing rapid growth and had outgrown its in-house warehousing facilities. The management team had already decided that outsourcing the warehousing function was essential to achieving the operational scale to support the sales growth over the coming years. Snug needed a team of logistics experts to support them to prepare for a tender process to select a third-party logistics (3PL) provider.  

Our Approach

After familiarising ourselves with the operation, our team analysed recent throughput data to define the current operational flows. Revenue projections were considered and translated into throughput to determine the future operational flows. This formed a planning baseline which was agreed with the Snug team.
Request for Information
BoxLogic established the operational requirements with Snug and an RFI pack was issued to a long list of 3PLs, using our extensive experience in the market. Vendor responses were analysed and several 3PLs were shortlisted for the next stage, requiring a full quotation.
Request for Quotation
A comprehensive RFQ pack was created to provide the 3PLs with a full picture of the project that they were bidding for. This included a comprehensive document setting out Snug’s requirements, a pro-forma for comparing responses and a detailed data pack to help the 3PLs build their proposals. Snug opted to manage the tender process internally with our team on hand to advise as required

The Results

  • A shortlist of pre-qualified and suitable vendors to involve in the RFQ vendors
  • A comprehensive tender pack to support the 3PLs to build a well-informed solution and fully-costed proposal for consideration by the Snug management team
  • The selection of a 3PL to act as the fulfilment partner for Snug to support the company realise its ambitious growth plans in both warehousing with an expanded scope to also include two-man delivery services

What Does Our Client  Say?

BoxLogic was quick to understand the brief and offered value from day one. The team kept in close communication throughout the project and delivered what they set out to on-time and in budget.
Rob Bridgman
BoxLogic did an excellent job, advising our team on the required approach and outlining a comprehensive RF process. Throughout the project, BoxLogic kept us fully informed on progress and had a very clear & structured approach with regards to questions and issues to be resolved. The final result was exactly as we required & has enabled us to secure a best-in-market 3PL partner.
Jon Blackwell
Group Head of Supply Chain